Kendall Johnston Legg
About Kendall Johnston Legg
Kendall Johnston Legg serves as a Program Specialist for Digital Product at Classpass, a position she has held since 2017. She has a background in research and admissions from Vanderbilt University and has held various roles within Classpass prior to her current position.
Work at ClassPass
Kendall Johnston Legg has been employed at ClassPass since 2017, currently serving as a Program Specialist in Digital Product. In this role, she has contributed to the development and management of digital products, enhancing user experience and engagement. Prior to her current position, she held various roles at ClassPass, including Product Specialist and Customer Experience Associate. Her experience at ClassPass spans over seven years, during which she has gained significant insights into the fitness and wellness industry.
Education and Expertise
Kendall Johnston Legg earned her Bachelor's degree from Vanderbilt University, where she studied from 2013 to 2017. Her academic background is complemented by her participation in the Danish Institute for Study Abroad in 2015. Additionally, she completed her high school education at New Trier High School from 2009 to 2013. This educational foundation has equipped her with the skills necessary for her roles in digital product management and customer experience.
Background
Before joining ClassPass, Kendall Johnston Legg worked at Vanderbilt University in various capacities. She served as a Research Assistant for four months in 2016 and worked as a Student Admissions Assistant and Guest Services Liaison from 2015 to 2017. Her early career also includes a position as a Brand Ambassador for Urbansitter in 2014. This diverse background has provided her with a strong foundation in research, customer service, and admissions processes.
Professional Experience
Kendall Johnston Legg's professional experience includes multiple roles at ClassPass and Vanderbilt University. At ClassPass, she transitioned from a Customer Experience Associate to a Product Specialist before her current role as Program Specialist. Her tenure at Vanderbilt University involved supporting admissions and research efforts, contributing to her understanding of organizational dynamics and customer engagement strategies.