Kurtis Poole
About Kurtis Poole
Kurtis Poole is a Product Manager currently working at ClassPass in London. He has a background in fraud and financial crime, holding multiple degrees from Charles Sturt University, and has held various roles in product management and technical operations across several years.
Current Role as Product Manager
Kurtis Poole currently serves as a Product Manager at ClassPass, a position he has held since 2021. In this role, he is responsible for overseeing product development and management processes. His work focuses on enhancing user experience and optimizing product offerings within the company. He continues to contribute to ClassPass's mission of providing accessible fitness solutions.
Previous Experience at ClassPass
Before his current role, Kurtis Poole held several positions at ClassPass. He worked as an Associate Product Manager for nine months in 2021, where he contributed to product strategy and implementation. Prior to that, he served as a Product Support and Integrations Specialist from 2019 to 2020, and as a Senior Product Operations Associate for three months in 2021. His diverse roles at ClassPass have equipped him with a comprehensive understanding of product operations and support.
Experience at FRAME
Kurtis Poole worked at FRAME #moveyourframe in various capacities from 2016 to 2019. He began as a Tech and Operations Coordinator for one year, followed by a two-year tenure as Technical Manager. In these roles, he focused on operational efficiency and technical support, contributing to the overall success of the organization in London.
Educational Background in Fraud and Financial Crime
Kurtis Poole has an extensive educational background in Fraud and Financial Crime from Charles Sturt University. He earned a Master's Degree in Fraud and Financial Crime from 2013 to 2015, following a Graduate Diploma in the same field from 2013 to 2014. Additionally, he completed a Graduate Certificate in Fraud and Financial Crime in 2013. His academic achievements provide a strong foundation for his professional endeavors.
Skills and Expertise
Kurtis Poole possesses a range of skills relevant to his roles in product management and operations. He has experience with Shopify builds and system migrations, and he is proficient in business intelligence tools and SQL. His expertise includes delivering automated payouts and reconciliation systems, as well as managing reservation and appointment fulfillment projects. He also has a background in online optimization and IT support.