Liz Partridge
About Liz Partridge
Liz Partridge is a Customer Experience Enablement Specialist with over five years of experience in the SaaS industry, specializing in troubleshooting complex customer inquiries. She studied Education at SUNY Geneseo, where she earned a Bachelor of Science degree, and has played a vital role in cross-functional communication within a global Customer Experience team.
Work at ClassPass
Liz Partridge serves as a Customer Experience Enablement Specialist at ClassPass, a position she has held since 2021. In this role, she focuses on enhancing customer interactions and ensuring a positive experience for users. Her responsibilities include executing cross-functional communication within a globally dispersed Customer Experience team. This position builds on her extensive background in customer service and support.
Previous Experience at MediSked, LLC
Prior to her role at ClassPass, Liz Partridge worked at MediSked, LLC as a Support Account Manager from 2015 to 2021. During her six years at MediSked, she developed skills in troubleshooting and resolving complex customer inquiries. Her experience in this role contributed to her expertise in maintaining a positive customer experience.
Education and Expertise
Liz Partridge studied at SUNY Geneseo, where she earned a Bachelor of Science degree in Education from 2011 to 2014. Her academic background provides a foundation for her work in customer experience, emphasizing effective communication and problem-solving skills. This education complements her practical experience in the SaaS industry.
Background in Customer Experience
With over five years of experience in the SaaS industry, Liz Partridge specializes in customer experience management. She has a proven track record of troubleshooting and resolving complex customer inquiries. Her focus on maintaining a positive and detail-oriented customer experience has been a significant aspect of her career.