Nicholas Fixsel
About Nicholas Fixsel
Nicholas Fixsel is a Customer Success Manager with a background in economics and business administration. He has held various roles in sales and customer support across multiple companies, including MindTickle and PagerDuty.
Current Role at ClassPass
Nicholas Fixsel serves as a Customer Success Manager at ClassPass, a position he has held since 2023. In this role, he focuses on enhancing customer satisfaction and ensuring the successful adoption of ClassPass services. His responsibilities include managing client relationships and providing support to maximize user engagement.
Professional Experience
Nicholas has a diverse professional background with experience in various roles. He worked as a Senior Sales Readiness Consultant at MindTickle from 2019 to 2020, where he contributed to sales training and readiness initiatives. Prior to that, he was a Business Development Representative at PagerDuty for four months in 2018. He also held positions as a Loan Consultant at Better.com and as a Customer Support Specialist at Sundae, showcasing his versatility in customer-facing roles.
Educational Background
Nicholas Fixsel studied Economics at South Dakota State University from 2010 to 2012. He furthered his education at Southeast Tech, where he completed a program in Business Administration and Management in 2014. Additionally, he obtained a certificate in Wind/Electrical Engineering from Minnesota West Community and Technical College between 2013 and 2014. This educational foundation supports his career in customer success and management.
Previous Positions
Throughout his career, Nicholas has held several significant positions. He was the Director of Sales at Autonomous Inc. from 2015 to 2016 and worked as an Account Executive at San Francisco Media Company from 2017 to 2018. His experience in these roles has contributed to his skills in sales and customer relationship management.