Shelby C.
About Shelby C.
Shelby C. is a Customer Success Manager at ClassPass, where she has worked since 2021 in Missoula, Montana. She holds a Bachelor of Arts in Psychology and a certificate in Forensic Studies from the University of Montana.
Work at ClassPass
Shelby C. has been serving as a Customer Success Manager at ClassPass since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring that clients effectively utilize ClassPass services. Her position is based in Missoula, Montana, where she has contributed to the company's mission of promoting fitness and wellness through a diverse range of offerings.
Education and Expertise
Shelby C. studied at the University of Montana, where she earned a Bachelor of Arts in Psychology and holds a minor in Sociology. Additionally, she completed a Certificate in Forensic Studies. This educational background provides her with a strong foundation in understanding human behavior and effective communication, which are essential in her role in customer success.
Background in Education and Coaching
Prior to her current role, Shelby worked as a Behavioral Intervention Specialist at Arlee Elementary School. She has also held coaching positions, including Head Volleyball Coach at Arlee High School from 2020 to 2021 and currently coaching the U-18 Select Volleyball team at Zootown Volleyball Club. These experiences highlight her commitment to education and youth development.
Previous Work Experience
Shelby C. has a diverse work history that includes roles such as a waitress at Missoula Country Club from 2018 to 2019 and as an Au Pair with AuPairWorld in Athens, Greece, in 2017. These positions have contributed to her interpersonal skills and adaptability in various environments.