Simon Hearn
About Simon Hearn
Simon Hearn is a Senior Corporate Account Manager at ClassPass, where he has worked since 2019. He has a background in marketing and customer service, with previous roles at companies such as DGA UK, Virgin Media, and Urban Outfitters.
Current Role at ClassPass
Simon Hearn serves as a Senior Corporate Account Manager at ClassPass, a position he has held since 2019. Based in London, England, he has accumulated five years of experience in this role. His responsibilities include managing corporate accounts and ensuring client satisfaction, contributing to the overall success of the company's corporate wellness initiatives.
Previous Experience at DGA UK
Prior to his role at ClassPass, Simon worked at DGA UK as an Education Engagement Consultant for a period of four months in 2015. This position was based in Wiltshire and involved engaging with educational institutions to enhance their programs and offerings.
Career Background in Customer Service
Simon began his career at Virgin Media, where he worked as a Customer Service Advisor for seven months in 2009 in Trowbridge, United Kingdom. This role provided him with foundational skills in customer interaction and service delivery, which he has built upon in subsequent positions.
Education and Expertise
Simon studied at Solent University from 2009 to 2012, where he earned a degree in Marketing & Advertising Management. This educational background has equipped him with the knowledge and skills necessary for his roles in account management and customer service.
Experience in Retail Management
Simon has held various positions in the retail sector, including a role as Menswear Team Leader at Urban Outfitters from 2013 to 2015 for two years in Bath, United Kingdom. He also worked as a Sales Advisor at COS for eight months in 2016 and as a Denim Specialist at Nudie Jeans for three months in Sydney, Australia, in 2016. These experiences have contributed to his expertise in sales and customer engagement.