Teresa Swanson
About Teresa Swanson
Teresa Swanson is a Customer Experience Associate currently employed at ClassPass in Missoula, Montana. She previously worked as an In-room Dining Server at Rancho Valencia for three years and holds an Associate of Arts degree in Cooking and Related Culinary Arts from Grossmont College.
Work at ClassPass
Teresa Swanson has been employed at ClassPass since 2019. In her role as a Customer Experience Associate, she focuses on enhancing customer satisfaction and engagement. Her responsibilities include addressing customer inquiries, providing support, and ensuring a seamless experience for users of the platform. Based in Missoula, Montana, Teresa contributes to the company's mission of promoting fitness and wellness through a diverse range of class offerings.
Previous Experience at Rancho Valencia
Before joining ClassPass, Teresa Swanson worked at Rancho Valencia as an In-room Dining Server from 2016 to 2019. During her three years in this position, she provided dining services to guests, ensuring high standards of service and hospitality. This experience helped her develop strong communication and customer service skills, which she now applies in her current role.
Education and Expertise
Teresa Swanson studied at Grossmont College, where she pursued a degree in Cooking and Related Culinary Arts. She completed her Associate of Arts (AA) degree from 2015 to 2018. This educational background provided her with foundational culinary skills and knowledge, which she has applied in her previous roles in the hospitality industry.
Background
Teresa Swanson has a background in customer service and culinary arts. Her experience in the hospitality sector, particularly in dining services, has equipped her with the skills necessary for her current role at ClassPass. Her journey reflects a commitment to enhancing customer experiences through her work in both the culinary and fitness industries.