Audrey Phillips
About Audrey Phillips
Audrey Phillips is a Manager of Customer Experience Programs at Classy.org, where she has worked since 2021. She previously held various roles at Classy.org and TERI Inc, and she holds a Bachelor of Arts in Communication and Sociology from the University of Washington.
Current Role at Classy.org
Audrey Phillips currently serves as the Manager of Customer Experience Programs at Classy.org. She has held this position since 2021. In her role, she focuses on enhancing customer engagement and satisfaction through various programs and initiatives. Her work is essential in ensuring that Classy.org meets the needs of its clients effectively.
Previous Experience at Classy.org
Prior to her current role, Audrey Phillips worked at Classy.org in several capacities. She was a Customer Success Manager from 2017 to 2020, where she contributed to client retention and satisfaction. Following that, she served as Program Manager for Scaled Customer Engagement from 2020 to 2021, focusing on optimizing customer interactions and support.
Experience at TERI Inc
Audrey Phillips worked at TERI Inc (Training Education Research Innovation) in various roles. She began as a Development Coordinator from 2016 to 2017, where she was involved in fundraising and development initiatives. In 2017, she transitioned to the role of Annual Giving Manager, which she held for five months, focusing on annual fundraising efforts.
Education and Academic Background
Audrey Phillips studied at the University of Washington, where she earned a Bachelor of Arts (BA) degree in Communication and Sociology. Additionally, she completed her International Baccalaureate at Ecole Internationale de Genève, which provided her with a strong foundation in international education and critical thinking skills.