Christiánne "Cat" Kinder
About Christiánne "Cat" Kinder
Christiánne 'Cat' Kinder is a Senior Renewal & Expansion Manager with a background in marketing and customer success. She has a proven track record of cultivating client relationships and specializes in B2B SaaS, focusing on customer growth and retention.
Current Role at Classy
Christiánne Kinder serves as the Senior Renewal & Expansion Manager at Classy, a position she has held since 2023. In this role, she focuses on customer growth and retention within the B2B SaaS sector. Her responsibilities include managing client relationships and developing strategies to enhance customer engagement. Prior to this, she worked as a Renewal and Expansion Manager Level II at Classy from 2022 to 2023.
Previous Experience
Before joining Classy, Christiánne Kinder held various roles across multiple organizations. She worked at NBCUniversal as a Customer Success Manager and Account Manager for the Golf Channel from 2018 to 2021. Additionally, she served as Lead Account Manager at ClubIQ for the Association of Private Club Directors from 2017 to 2018. Her earlier experience includes positions at The Fin Exploration Company and HeTexted Inc, among others.
Education and Expertise
Christiánne Kinder earned a Bachelor of Science in Business Administration with a focus on Marketing and Entrepreneurship from Babson College, where she studied from 2011 to 2015. Her education has equipped her with the skills necessary for her role as an 'intrapreneur' within her division, allowing her to effectively contribute to business strategies and customer engagement initiatives.
Achievements and Recognition
In her current role at Classy, Christiánne Kinder has received the Top Performer Award for two consecutive years, highlighting her effectiveness in managing client relationships and driving customer success. She is recognized for her ability to quickly learn and adapt her skills to meet diverse needs, which has contributed to her success in various positions throughout her career.
Background and Early Career
Christiánne Kinder began her professional journey as a Professional Model from 2008 to 2012. She later transitioned into marketing and customer success roles, gaining experience in social media marketing, SEO strategy, and customer care. Her early career included internships and assistant positions that laid the groundwork for her expertise in client relationship management.