Earl Platt
About Earl Platt
Earl Platt is a Technical Support Engineer I at Classy.org, with a background in religious studies from UC Santa Barbara. He has held various roles in educational technology and curriculum development, including positions at Ashford University and Zovio.
Current Role at Classy
Earl Platt serves as a Technical Support Engineer I at Classy.org, a position he has held since 2021. In this role, he provides technical assistance and support to users, ensuring that they can effectively utilize the platform's features. His experience in technical support allows him to address user inquiries and troubleshoot issues efficiently.
Previous Experience in Technical Support
Prior to joining Classy, Earl Platt worked at MindTouch as a Technical Customer Success Agent from 2019 to 2021. In this capacity, he focused on enhancing customer satisfaction by resolving technical issues and providing guidance on product usage. He also held the position of Learning Technology Specialist II at Zovio from 2017 to 2019, where he supported educational technology initiatives.
Educational Background
Earl Platt studied at the University of California, Santa Barbara, where he earned a Bachelor's degree in Religious Studies. His studies spanned from 2006 to 2010, providing him with a diverse educational background that complements his professional experience.
Career at Ashford University
Earl Platt's career at Ashford University included several roles, starting as an Academic Services Coordinator for three months in 2011. He then progressed to the position of Curriculum Coordinator from 2011 to 2014 and served as a Curriculum Specialist from 2014 to 2016. These roles involved developing and managing educational programs and resources.
Early Career Experience
Before his roles in higher education, Earl Platt worked at Costco Wholesale as a Front End Employee from 2010 to 2011. This early experience in customer service contributed to his skills in communication and problem-solving, which have been valuable in his subsequent technical support roles.