Elyce Baumstark
About Elyce Baumstark
Elyce Baumstark is a Strategic Account Manager at Classy.org with over 10 years of experience in sales and customer support management across various industries. She has previously held multiple roles at Yelp, demonstrating a commitment to client success and operational efficiency.
Current Role at Classy
Elyce Baumstark serves as a Strategic Account Manager at Classy.org since 2021. In this role, she focuses on developing strategies that enhance client relationships and drive account growth. Her responsibilities include implementing changes and efficiencies that benefit clients and consumers. Elyce's experience in customer success management allows her to thrive in this position, where she aims to improve processes and outcomes for stakeholders.
Previous Experience at Yelp
Elyce Baumstark has extensive experience at Yelp, where she held multiple roles from 2012 to 2020. She began as an Account Manager, progressing to Associate Manager of Customer Success, and then to Senior Manager of Enterprise Customer Success. Throughout her tenure, she worked in both Scottsdale, Arizona, and Chicago, Illinois. Her focus was on customer support and retention, contributing to Yelp's success in enhancing client satisfaction and engagement.
Background in Sports Management
Elyce Baumstark studied Sport Management at Washington State University, where she earned her Bachelor of Arts degree from 2003 to 2007. Her academic background provided her with foundational knowledge in sports and business, which she applied in her early career roles, including positions with the Arizona Cardinals Football Club and the Harlem Globetrotters.
Skills and Expertise
Elyce Baumstark possesses over 10 years of professional experience in sales and customer support management across various industries, including sports, technology startups, and online advertising. She is skilled in people development, client support and retention, and campaign strategy. Elyce is known for her strong work ethic, integrity, and a commitment to continuous improvement in her professional environments.