Haeyoung Lee

Haeyoung Lee

Sr Customer Education Manager @ Classy

About Haeyoung Lee

Haeyoung Lee is a Senior Customer Education Manager at Classy.org, where she has worked since 2018. She holds a Master's degree in English Literature and Cultural Studies from the University of Oklahoma and has experience as an editor, writer, and instructor.

Work at Classy

Haeyoung Lee serves as the Senior Customer Education Manager at Classy.org, a position she has held since 2018. In this role, she is responsible for writing the product newsletter, which is a key component of the customer education initiatives. She collaborates closely with product management and design teams to improve product copy, ensuring that it meets the needs of users. Additionally, she supports various copywriting initiatives that extend beyond customer education content, contributing to the overall communication strategy of Classy.org.

Education and Expertise

Haeyoung Lee earned a Master's degree in English Literature and Cultural Studies from the University of Oklahoma. Her educational background provides her with a strong foundation in writing and communication, which she applies in her professional roles. This expertise is evident in her work at Classy.org, where she focuses on enhancing customer education through effective content creation.

Background

Before joining Classy.org, Haeyoung Lee accumulated diverse experience in writing and education. She worked as an Editor and Writer at the Society for Applied Anthropology for nine months in 2016, where she contributed to various publications. Additionally, she served as a Composition and Technical Writing Instructor at the University of Oklahoma from 2014 to 2018, where she taught writing skills to students. She also worked at Reviews.com as a Staff Writer for nine months in 2017, further developing her writing skills.

Professional Experience

Haeyoung Lee has held several positions that highlight her writing and educational expertise. Her tenure as a Composition and Technical Writing Instructor at the University of Oklahoma spanned four years, during which she taught essential writing skills. At the Society for Applied Anthropology, she worked as an Editor and Writer, contributing to the field of anthropology. Her role at Reviews.com as a Staff Writer allowed her to refine her writing abilities in a different context, preparing her for her current position at Classy.org.

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