Jennifer Johnson
About Jennifer Johnson
Jennifer Johnson is an Enterprise Product Support Specialist at Classy, where she has worked since 2021. She holds a Bachelor's degree in Sociology and a Certificate in Technology, Arts and Media from the University of Colorado Boulder.
Work at Classy
Jennifer Johnson has been employed at Classy since 2021. She holds the position of Customer Care Representative and also serves as an Enterprise Product Support Specialist. In her role, she focuses on providing support and solutions to enterprise-level clients, ensuring their needs are met effectively. Her experience at Classy spans over three years, during which she has developed a strong understanding of customer service and product support in the nonprofit sector.
Education and Expertise
Jennifer Johnson studied at the University of Colorado Boulder, where she earned a Bachelor's degree in Sociology from 2016 to 2019. Additionally, she pursued a Certificate in Technology, Arts, and Media at the same institution from 2017 to 2019. Prior to her university education, she completed her High School Diploma at Point Loma High School from 2011 to 2015. This educational background equips her with a diverse skill set applicable to her roles in product support and customer care.
Background
Jennifer Johnson's professional background includes various roles that have contributed to her current expertise. She worked as a Community Coordinator at Downtown Works from 2020 to 2021, where she engaged with community members and facilitated events. Earlier, she served as a Junior Sailing Instructor at the San Diego Yacht Club from 2012 to 2017, teaching sailing skills to youth. Her experience also includes a brief stint as a Team Member at Jamba in 2016 and as a Fundraiser at 3Sixty Fundraising in 2019.
Career Progression
Jennifer Johnson's career progression reflects her commitment to professional development. After completing her education, she gained initial experience in customer service and community engagement. Her role at Classy marks a significant step in her career, where she applies her educational background and previous work experiences to support enterprise clients. This trajectory showcases her adaptability and growth within the customer care and product support fields.