Katherine Peters
About Katherine Peters
Katherine Peters is a Technical Support Engineer II at Classy.org, where she has worked since 2020. She has a background in customer success and sales development, with previous roles at Classy.org and Ashford University.
Current Role as Technical Support Engineer II
Katherine Peters currently holds the position of Technical Support Engineer II at Classy.org. She has been in this role since 2020, contributing to the technical support team for a duration of four years. In this capacity, she is responsible for addressing technical issues, providing solutions, and ensuring customer satisfaction through effective support.
Previous Experience at Classy.org
Katherine Peters has a history of working at Classy.org in various roles. She served as a Sales Development Representative for ten months from 2016 to 2017, followed by a three-year tenure as a Customer Success Specialist from 2017 to 2020. Her experience in these positions provided her with a solid foundation in customer engagement and support.
Education and Academic Background
Katherine Peters studied at James River High School before pursuing higher education. She earned a Bachelor of Science (B.S.) degree in Health Services/Allied Health/Health Sciences from 2005 to 2008. Following this, she attended James Madison University, where she studied Health Science Pre-Occupational Therapy and obtained another Bachelor of Science degree from 2008 to 2012.
Prior Work Experience
Before her roles at Classy.org, Katherine Peters worked at Ashford University as an Enrollment Services Advisor for 11 months in 2015 to 2016 and as an Admissions Retention Counselor for five months in 2016. Additionally, she held positions as a Team Lead at Mediterranean Cafe from 2014 to 2015 and as a Certified Personal Trainer at Gold's Gym from 2013 to 2014.