Michelle Flatley Hansen
About Michelle Flatley Hansen
Michelle Flatley Hansen serves as the Senior Manager of the Customer Success Management Team at Classy.org, where she has worked since 2020. She has a diverse background in event management and customer success, with previous roles at organizations such as The Leukemia & Lymphoma Society and the American Liver Foundation.
Current Role at Classy
Michelle Flatley Hansen currently serves as the Senior Manager of the Customer Success Management Team at Classy.org. She has held this position since 2020, contributing to the company's mission of empowering nonprofit organizations through innovative technology solutions. Her role involves overseeing customer success initiatives, ensuring that clients receive the support they need to effectively utilize Classy's platform.
Previous Experience at Classy
Prior to her current role, Michelle worked at Classy.org in various capacities. She served as Chief of Staff from 2019 to 2020, where she supported organizational strategy and operations. Additionally, she was a Senior Enterprise Account Manager from 2016 to 2020, focusing on managing relationships with key clients and enhancing their experience with Classy's services.
Experience at The Leukemia & Lymphoma Society
Michelle held multiple roles at The Leukemia & Lymphoma Society from 2010 to 2015. She started as Manager of Special Events and progressed to Senior Manager of Special Events, where she was responsible for planning and executing fundraising events. Later, she served as Senior Director of Special Events, overseeing a broader range of initiatives aimed at increasing awareness and support for blood cancer research.
Education and Academic Background
Michelle Flatley Hansen earned her Bachelor of Arts degree in Women's Studies from Scripps College, completing her studies from 2001 to 2005. Additionally, she participated in a study abroad program at the University of St Andrews in 2004, which lasted for 11 months. This academic background has contributed to her professional development and understanding of diverse perspectives.
Early Career Experience
Before her roles at Classy.org and The Leukemia & Lymphoma Society, Michelle worked as an Events Manager at the American Liver Foundation from 2008 to 2010. In this position, she managed various events to raise awareness and funds for liver disease. Her early career experiences laid the foundation for her expertise in event management and customer success.