Timothy Kanter
About Timothy Kanter
Timothy Kanter serves as the Fraud and Escalations Lead at Classy.org, where he has worked since 2022. He has a background in customer success and technical support, having held various roles at Classy.org since 2015, and he holds a Bachelor of Science degree in Public and Nonprofit Management from Indiana University Bloomington.
Current Role at Classy
Timothy Kanter serves as the Fraud and Escalations Lead at Classy.org, a position he has held since 2022. In this role, he is responsible for overseeing fraud prevention and managing escalations within the organization. His experience in this area contributes to the development of effective strategies to mitigate risks and enhance customer trust.
Previous Experience at Classy
Timothy Kanter has a substantial history with Classy.org, having worked in various roles since 2015. He began as a Customer Success Representative, where he focused on client engagement for two years. He then transitioned to the position of Technical Support Engineer from 2017 to 2019, followed by a promotion to Technical Support Engineering Manager, a role he held until 2022. His diverse experience within the company has equipped him with a comprehensive understanding of its operations.
Education and Expertise
Timothy Kanter earned a Bachelor of Science (B.S.) degree in Public and Nonprofit Management from Indiana University Bloomington. His studies, completed from 2009 to 2013, provided him with foundational knowledge in management principles relevant to public and nonprofit sectors. This educational background supports his professional roles, particularly in customer success and technical support.
Early Career Experience
Before joining Classy.org, Timothy Kanter worked as a Legislative Assistant for the Building Industry Association of San Diego in 2015. His tenure lasted for two months and involved supporting legislative initiatives within the Greater San Diego Area. This early experience contributed to his understanding of organizational dynamics and stakeholder engagement.