Traci Russo
About Traci Russo
Traci Russo is a Product Support Specialist II at Classy.org, where she has worked since 2023. She possesses a strong background in the non-profit sector and event technology, with experience in customer support and relationship building.
Work at Classy
Traci Russo has been employed at Classy.org as a Product Support Specialist II since 2023. In this role, she focuses on providing support and solutions to enhance user experience. Prior to her current position, she worked as a Product Support Specialist at Classy.org from 2022 to 2023. Her experience at Classy.org highlights her commitment to the non-profit sector and her ability to deliver effective solutions in the event technology space.
Education and Expertise
Traci Russo earned her Bachelor's degree in Criminology from Arizona State University, where she studied from 2005 to 2008. This educational background provides her with a unique perspective that complements her work in customer service and product support. Her expertise spans the non-profit sector and event technology, enabling her to address client needs effectively.
Background
Traci Russo has a diverse professional background that includes various roles in customer service and support. She worked as a Customer Service Representative at Bosch USA from 2016 to 2017. Additionally, she served as a Police Information Clerk for the City of Rochester from 2011 to 2021, where she gained valuable experience in communication and public service. She also held a position as a SaaS Billing Specialist at IDI Billing Solutions from 2021 to 2022.
Achievements
Traci Russo is recognized for her energetic and motivated approach to building relationships with clients. Her passion for driving product awareness and success is evident in her customer-focused roles. She is dedicated to empowering clients and enhancing their experiences through her work in the non-profit and technology sectors.