Kerbie Laudeus

Kerbie Laudeus

Merchant Support Specialist @ Cleargage

About Kerbie Laudeus

Kerbie Laudeus is a Merchant Support Specialist at ClearGage, where he provides PCI Compliance support and trains merchant partners. He has a background in hospitality and community health, with experience in administrative roles and a strong educational foundation in public health.

Current Role at ClearGage

Kerbie Laudeus serves as a Merchant Support Specialist at ClearGage, a position held since 2020. In this role, Laudeus provides PCI Compliance support and training to merchants, ensuring they understand and adhere to necessary security standards. Additionally, Laudeus functions as a training resource for merchant partners, assisting them with system use and updates. Laudeus coordinates between Salesforce, Payment Accelerator, and Peach to resolve case-related issues, enhancing the overall efficiency of merchant support.

Previous Experience in Administrative Support

Prior to joining ClearGage, Kerbie Laudeus worked as an Administrative Assistant at Florida Wellness Medical Group from 2019 to 2020 in Tampa, Florida. This role involved various administrative tasks that contributed to the smooth operation of the medical group. Laudeus also has experience in the hospitality industry, having worked as a Housekeeping Dispatcher at Loews Hotels & Co from 2016 to 2020 in the Orlando, Florida area. This background in hospitality has equipped Laudeus with skills to make individuals feel welcome and comfortable.

Educational Background

Kerbie Laudeus completed high school at Haines City High School, earning a High School Diploma from 2010 to 2014. Following high school, Laudeus attended Polk State College, where an Associate's degree was obtained from 2014 to 2017. Laudeus furthered education at the University of South Florida, studying Public Health and achieving a Bachelor's degree from 2017 to 2019. This educational background supports Laudeus's commitment to community health and awareness.

Community Involvement and Volunteering

Kerbie Laudeus has volunteered with various organizations to gain experience and awareness in community health. This involvement reflects a commitment to understanding and addressing health-related issues within the community. The volunteer work complements Laudeus's professional roles, particularly in providing support and training related to health compliance and systems.

Training and Development Contributions

In the role of Merchant Support Specialist at ClearGage, Kerbie Laudeus plays a significant part in training and assisting new incoming employees. This focus on employee development ensures that new team members are equipped for success in their roles. Laudeus's experience in both hospitality and administrative support enhances the effectiveness of training initiatives.

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