Jaxson Andrus
About Jaxson Andrus
Jaxson Andrus is a Customer Success Account Coordinator with a diverse background in customer service and management roles across various companies. He has experience in telecommunications, retail, and technology sectors, and holds an Associate's degree and a Bachelor's degree in Marketing.
Work at ClearlyRated
Jaxson Andrus has been employed at ClearlyRated as a Customer Success Account Coordinator since 2022. In this role, he focuses on enhancing customer satisfaction and ensuring successful client engagement. His responsibilities include managing client accounts and providing support to optimize the customer experience.
Previous Employment Experience
Jaxson Andrus has a diverse work history spanning various roles and industries. He worked at Verizon Wireless as a Retail Sales Representative from 2010 to 2013. He then joined Milestone Technologies, Inc., where he held multiple positions, including Tier 3 Contact Center Supervisor and Tier 3 Contact Center Manager at Google from 2016 to 2019. He also served as a Quality Assurance Specialist and Customer Support Specialist at Service Response Partners, LLC in 2022. His experience includes roles at Build with Ferguson and Hollywood Video, showcasing his adaptability across different customer service environments.
Education and Expertise
Jaxson Andrus holds an Associate's degree in General Studies from Antelope Valley College. He furthered his education at California State University-Chico, where he earned a Bachelor's degree in Marketing. Additionally, he completed an Associate's degree and a Certificate in Business Administration - Marketing at Antelope Valley College. His educational background supports his expertise in customer success and marketing.
Career Development
Throughout his career, Jaxson Andrus has developed a strong foundation in customer service and account management. His roles have progressively increased in responsibility, particularly during his tenure at Milestone Technologies, Inc., where he advanced from a Contact Center Agent to a Supervisor and then a Manager. This trajectory reflects his commitment to professional growth and his ability to lead teams effectively.