Joseph Lucco
About Joseph Lucco
Joseph Lucco serves as the Vice President of Customer Success at ClearPoint Strategy, where he has worked since 2022. He has a background in account management and customer success, having previously held positions at LivingSocial and ClearPoint Strategy, and he holds a BA in Public Policy and Economics from Duke University.
Current Role at ClearPoint Strategy
Joseph Lucco serves as the Vice President of Customer Success at ClearPoint Strategy, a position he has held since 2022. In this role, he focuses on enhancing customer satisfaction and ensuring successful outcomes for clients. His leadership in customer success is pivotal in driving the company's mission to deliver effective strategic planning solutions.
Previous Experience at ClearPoint Strategy
Prior to his current role, Joseph Lucco held several positions at ClearPoint Strategy. He was the Director of Customer Success from 2019 to 2022, where he managed customer relationships and strategies to improve service delivery. Before that, he worked as a Manager from 2015 to 2019, contributing to the company's growth and customer engagement initiatives.
Experience at LivingSocial
Joseph Lucco worked at LivingSocial in various capacities from 2011 to 2013. He began as an Account Manager in the Washington D.C. Metro Area, where he managed client accounts. He later became a Senior Account Manager, continuing to build client relationships. Additionally, he served as the Merchant Services Manager for the United Kingdom and Ireland for a brief period in 2013 while based in London.
Educational Background
Joseph Lucco earned a Bachelor of Arts degree in Public Policy and Economics from Duke University, where he studied from 2005 to 2009. His education provided him with a strong foundation in policy analysis and economic principles, which he applies in his professional roles.
Internship Experience
In 2008, Joseph Lucco interned at the United States House of Representatives in the Office of Congresswoman Louise M. Slaughter. This internship provided him with insights into government operations and public policy, further enhancing his understanding of the political landscape.