Zack W., MBA, Pmp, Ccmp, Itil

Zack W., MBA, Pmp, Ccmp, Itil

Senior Manager, Transformation & Strategic Operations @ ClearVoice

About Zack W., MBA, Pmp, Ccmp, Itil

Zack W. is a Senior Manager of Transformation & Strategic Operations at ClearVoice, with over 12 years of experience in project management and team leadership in the technology sector. He specializes in enhancing organizational effectiveness through strategic initiatives and is skilled in various management frameworks and platforms.

Work at ClearVoice

Zack W. has held the position of Senior Manager, Transformation & Strategic Operations at ClearVoice since 2021. In this role, he focuses on spearheading strategic and operational initiatives aimed at enhancing effectiveness and productivity within the organization. His responsibilities include overseeing program management and change management efforts, contributing to enterprise transformation projects, and ensuring alignment with the company's strategic goals.

Education and Expertise

Zack W. holds an MBA and possesses several professional certifications, including PMP (Project Management Professional), CCMP (Certified Change Management Professional), and ITIL (Information Technology Infrastructure Library). His educational background and certifications support his expertise in project management, change management, and continuous improvement methodologies, enabling him to effectively lead initiatives in the technology sector.

Background

With over 12 years of experience in team leadership and project management, Zack W. has developed a strong foundation in the technology sector. He has a proven track record in client relationship development, quality assurance, and leading organizational change in diverse, multicultural environments. His background includes extensive experience in strategy development, operations optimization, and project planning.

Skills and Proficiencies

Zack W. is proficient in various platforms and frameworks, including Salesforce, Smartsheets, Microsoft Project, SharePoint, Monday.com, Netsuite, JIRA, Slack, Microsoft Teams, and Agile (scrum) and Waterfall (PMP) management methodologies. He demonstrates strong skills in cross-functional team collaboration, budget management, and solution delivery, with a focus on program management and enterprise transformation.

Achievements in Project Management

Zack W. specializes in leading strategic and operational initiatives that enhance organizational effectiveness and productivity. His experience includes managing complex projects and initiatives that require a deep understanding of change management and continuous improvement processes. He has successfully led efforts in program management and transformation, contributing to the overall success of the organizations he has worked with.

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