Emma Saggers
About Emma Saggers
Emma Saggers serves as the Client Services Team Lead at Clearwater Analytics in Edinburgh, Scotland, where she has worked since 2020. She has a background in client services and financial planning, with previous roles at Clearwater Analytics and State Street.
Work at Clearwater Analytics
Emma Saggers has been serving as the Client Services Team Lead at Clearwater Analytics since 2020. In this role, she is responsible for ensuring the success of the client base by meeting daily Service Level Agreements (SLAs) and delivering timely and accurate monthly reporting. She engages frequently with client decision-makers, including Chief Information Officers (CIOs), to champion client development priorities within her team. Prior to her current position, she held various roles at Clearwater Analytics, including Operations Delivery Lead from 2018 to 2020 and Client Services Analyst in 2017.
Education and Expertise
Emma Saggers studied at The University of Edinburgh, where she earned a Bachelor's Degree in Economics from 2013 to 2017. Prior to her university education, she attended Inverness Royal Academy from 2007 to 2013. Her educational background provides a solid foundation for her expertise in client services and financial analysis.
Background
Emma Saggers began her professional career with a month-long internship at State Street in 2016, focusing on Global Services related to Regulated Tax and Financial Statements. She also gained experience through a month-long financial planning work experience at ACHIEVE FINANCIAL PLANNING LIMITED in 2014. Her diverse background in client services and operations has contributed to her current leadership role.
Mentorship and Team Development
In her role as Client Services Team Lead, Emma Saggers emphasizes the importance of mentorship and professional growth for her team members. She focuses on building career paths through frequent team meetings and one-on-one sessions, ensuring that her team is equipped for success in their roles.