Heather Lo Presti
About Heather Lo Presti
Heather Lo Presti is a Senior Program Manager at Clearwater Analytics, where she has worked since 2021. She holds an MBA from Iona University and has extensive experience in operational management and customer service across various regions.
Work at Clearwater Analytics
Heather Lo Presti has been serving as a Senior Program Manager at Clearwater Analytics since 2021. In this role, she is responsible for overseeing various programs and initiatives that enhance the company's operational efficiency and customer service. Based in New York, she focuses on developing and documenting tools, training, and support processes to ensure consistent delivery of high-quality customer experiences. Her work emphasizes effective communication and collaboration across the organization, fostering a holistic approach to program management.
Professional Experience at Intercontinental Exchange
Before joining Clearwater Analytics, Heather Lo Presti held the position of Director-RTS Global Delivery at Intercontinental Exchange from 2014 to 2016. In this role, she contributed to the global delivery of services, leveraging her extensive operational expertise. Her experience at Intercontinental Exchange provided her with insights into the financial services sector and enhanced her ability to manage complex projects effectively.
Experience at AdvisorEngine
Heather Lo Presti worked as an Engagement Manager at AdvisorEngine from 2018 to 2021. During her tenure, she focused on maximizing employee utilization while maintaining high levels of customer service. Her role involved driving initiatives that improved client engagement and satisfaction, further solidifying her reputation in the financial technology space.
Education and Expertise
Heather Lo Presti studied at Iona University, where she earned a Master of Business Administration (MBA) in Finance in 2002. She also completed a Bachelor of Business Administration (B.B.A.) in Business Administration and Management, General, in 1995. Her educational background provides her with a strong foundation in financial management and operational strategies, which she applies in her professional roles.
International Experience and Skills
Heather Lo Presti possesses extensive international experience across the AsiaPac and EMEA regions. This experience has enhanced her global literacy and cultural sensitivity, allowing her to navigate diverse business environments effectively. She has a strong operational mindset and a solid understanding of financial management, which supports ongoing profitability and operational cost-effectiveness in her roles.