Jennifer Cotton
About Jennifer Cotton
Jennifer Cotton is a Service Delivery Manager at Clearwater Analytics in Boise, Idaho, where she has worked since 2019. She has a diverse background in client services, accounting, and auditing, with previous positions at Starbucks, Jamba Juice, Hemming Morse, LLP, EY, and Old Republic Home Protection.
Current Role at Clearwater Analytics
Jennifer Cotton serves as a Service Delivery Manager at Clearwater Analytics, a position she has held since 2019. In this role, she is responsible for overseeing service delivery operations and ensuring client satisfaction. Clearwater Analytics is based in Boise, Idaho, where Cotton has contributed to the company's growth and client engagement strategies.
Previous Experience in Client Services
Before her current role, Jennifer Cotton worked as a Senior Client Services Analyst at Clearwater Analytics starting in 2018. Her experience in client services is complemented by her previous roles, including her time as a Staff Auditor at EY from 2017 to 2018 and as an Authorization Agent at Old Republic Home Protection from 2013 to 2015.
Educational Background
Jennifer Cotton studied at California Polytechnic State University - San Luis Obispo, where she gained foundational knowledge relevant to her career. She also attended Saint Mary's College of California, where she earned a Master of Science degree from 2014 to 2015. This educational background supports her expertise in service delivery and client management.
Career History Prior to Clearwater Analytics
Jennifer Cotton's career began in the service industry, working as a Team Member at Jamba Juice in 2008 for five months. She then worked as a Barista at Starbucks from 2010 to 2013. After transitioning to accounting, she served as a Staff Accountant and Auditor at Hemming Morse, LLP from 2015 to 2017, gaining valuable experience in financial services.