Perla Houston
About Perla Houston
Perla Houston is a Legal Operations Specialist at Clearwater Analytics, where she has worked since 2020. She has extensive experience in customer service and employee development, having held various positions at DIRECTV from 2005 to 2016.
Current Role at Clearwater Analytics
Perla Houston currently serves as a Legal Operations Specialist at Clearwater Analytics, a position she has held since 2020. In this role, she contributes to the legal operations team, focusing on improving processes and ensuring compliance within the organization. Her background in customer service and administrative support enhances her effectiveness in this position.
Previous Experience at DIRECTV
Perla Houston has extensive experience at DIRECTV, where she worked in various capacities from 2005 to 2016. She began her career as a Customer Service Representative in 2005 and returned to the role in 2009. She also served as an Employee Development Coach for three months in 2006 and as a Team Leader Assistant Coach from 2007 to 2009. Her role as an Account Manager in the Office of the President lasted for seven years, where she managed key accounts and customer relations.
Education and Expertise
While specific educational details are not provided, Perla Houston's professional trajectory indicates a strong foundation in customer service, team leadership, and legal operations. Her roles have required skills in communication, problem-solving, and operational efficiency, which are essential in both customer-facing and legal environments.
Career Progression
Perla Houston's career reflects a steady progression from customer service roles to specialized legal operations. Starting as a Customer Service Representative, she advanced to positions that involved coaching and management, culminating in her current role at Clearwater Analytics. This progression demonstrates her adaptability and growth within the corporate structure.