Crystal Benjamin Bafford, Mppa, Pmp, Cspo
About Crystal Benjamin Bafford, Mppa, Pmp, Cspo
Crystal Benjamin Bafford serves as the Strategic Product Operations Director at Clever Devices, where she leads process improvement initiatives and supports sales and marketing efforts. With a background in urban planning and extensive experience in transportation, she has held various roles in organizations such as RTS, Pierce Transit, and Quality Vision International.
Current Role at Clever Devices
Crystal Benjamin Bafford serves as the Strategic Product Operations Director at Clever Devices since 2021. In this role, she leads process improvement initiatives to enhance department performance. Bafford supports sales and marketing efforts by creating product collaterals, articles, and white papers. She also maintains vendor relationships and assists with technical discussions and reviews of contractual agreements.
Previous Experience at RTS - Regional Transit Service
Bafford worked at RTS - Regional Transit Service as the Director of Planning from 2012 to 2015. During her three years in this position, she was responsible for overseeing planning operations and contributing to the strategic direction of the organization.
Experience at Clever Devices
Prior to her current role, Bafford was a Product Manager at Clever Devices from 2017 to 2021. In this capacity, she developed and implemented the Business Intelligence (BI) Product Line Roadmap. She regularly spoke at industry conferences, sharing insights and knowledge related to her work.
Educational Background
Bafford studied at the University of Washington, where she earned a Bachelor of Arts (B.A.) in City/Urban, Community and Regional Planning from 1999 to 2002. She later attended Northwestern University, achieving a Master's degree in Policy and Public Administration from 2012 to 2014.
Career in Transportation Planning
Bafford has extensive experience in transportation planning. She worked as a Transportation Planner at the University of Washington for one year in 2001 to 2002. Additionally, she served as a Capital Projects / Long-Range Planner at Pierce Transit from 2002 to 2004, contributing to long-term planning initiatives.