Jeff Billman
About Jeff Billman
Jeff Billman is a TAC Engineer II at Clever Devices in Morrisville, North Carolina, with over 30 years of experience in various engineering roles across multiple companies. He has a strong background in systems engineering, operations, and technical support, with expertise in server hardware, operating systems, and network protocols.
Work at Clever Devices
Jeff Billman has been employed at Clever Devices as a TAC Engineer II since 2020. He is based in Morrisville, North Carolina, where he has contributed to the company's technical support and engineering efforts for four years. In this role, he specializes in the installation, training, and support of complex systems, leveraging his extensive technical background.
Previous Employment History
Prior to his current position, Jeff Billman held various engineering roles across multiple companies. He worked at Silverpop Systems as a Senior Systems Engineer from 2011 to 2013. He then joined Citrix Systems, where he served as a Senior Escalation Engineer from 2013 to 2015 and later as a Lead Escalation Engineer from 2015 to 2020. His experience also includes a position at Acision as a Senior Operations Engineer from 2007 to 2011 and a brief tenure at Nutanix as a Systems Reliability Engineer in 2020.
Education and Expertise
Jeff Billman earned a Bachelor of Science degree in Computer Science from the University of Alabama at Birmingham. He possesses extensive knowledge of various operating systems, including MacOS, RedHat RHEL, Oracle Enterprise Linux, HP-UX, Windows Server, Solaris, and various Unix systems. His technical expertise encompasses debugging hardware and software systems, as well as proficiency in programming languages such as C, Java, and SQL.
Technical Skills and Experience
Jeff Billman has significant experience with server hardware, including HP Proliant, HP Integrity, Dell, and Cisco servers. He is knowledgeable in Nutanix HCI hardware and software, XenServer (Citrix Hypervisor), and VMware. Additionally, he has expertise in network protocols such as TCP/IP, DNS, NTP, CIFS, and SMPP, and he is experienced in using Wireshark for network protocol analysis.
Career Development
Throughout his career, Jeff Billman has taken on various roles that have contributed to his professional development. He began his career at DCA, where he worked as a Developer Services Engineer and later as a Product Manager. His tenure at HP included roles as a Telecom Consultant, Telecom Support Engineer, and Response Center Engineer, spanning a total of eight years. This diverse experience has equipped him with a broad skill set applicable to his current role.