Joe Buscarino
About Joe Buscarino
Joe Buscarino is a Help Desk Lead with extensive experience in network administration and server infrastructure. He has worked in various IT roles since 2004, currently leading the help desk at Clever Devices in Woodbury, New York.
Work at Clever Devices
Joe Buscarino has been serving as the Help Desk Lead at Clever Devices since 2020. In this role, he is responsible for overseeing help desk operations and providing technical support to users. His position is based in Woodbury, New York, where he leads a team focused on resolving IT issues efficiently. Joe's experience in network administration and desktop virtualization technologies supports his effectiveness in this role.
Previous Experience in IT Support
Before joining Clever Devices, Joe Buscarino worked at Duralee Fabrics as a Senior Help Desk/IT Administrator for 11 years, from 2006 to 2017. He also held a position as a Help Desk Administrator at Applied Visions, Inc. for six months in 2019-2020. His extensive background in IT support has equipped him with a wide range of skills in network administration and user support.
Education and Expertise
Joe Buscarino studied at Chaminade High School from 1996 to 2000, followed by Marist College, where he earned a Bachelor of Science degree in Information Technology from 2000 to 2004. His education laid the foundation for his expertise in network administration, server infrastructure, and desktop virtualization technologies. He is proficient in various remote support tools and has experience with LAN resource administration.
Technical Skills and Knowledge
Joe possesses advanced skills in network administration, specifically with Cisco, Netgear, and DLink devices. He has expertise in server infrastructure installation and administration, particularly with VMware Vsphere 6.x. Additionally, he is knowledgeable in phone systems such as Avaya and Zeacom, and provides support for multiple printer manufacturers including Xerox and Brother. His technical skill set also includes antivirus and malware protection.
Internship Experience at IBM
In 2004, Joe Buscarino completed a four-month internship at IBM in Poughkeepsie, NY. This experience provided him with valuable insights into the IT industry and contributed to his professional development. The internship allowed him to apply his academic knowledge in a practical setting and gain exposure to corporate IT operations.