Reginald H. Jones
About Reginald H. Jones
Reginald H. Jones is a Technical Analyst with extensive experience in data analysis and system support, currently employed at Clever Devices since 2018. He has a background in programming and information services, having worked for various organizations including Weill Cornell Medicine, Broadridge, and ADP.
Work at Clever Devices
Reginald H. Jones has been employed at Clever Devices as a Technical Analyst since 2018. In this role, he creates customized customer reports using Yellowfin and Splunk, providing insights into system performance and service quality. He coordinates the transition of systems from project phase to production support, ensuring seamless system acceptance. Jones also facilitates operating system upgrades for public transit bus and rail fleets, which enhances real-time location tracking and prediction services.
Previous Experience in Data Analysis
Before joining Clever Devices, Reginald H. Jones worked at Weill Cornell Medicine as a Student Information Systems Data Analyst for two months in 2018. He also served as a Programmer Analyst for Mutual Funds at Broadridge from 2008 to 2016, where he gained significant experience in data analysis and system management. Additionally, he held the position of Information Services Systems Specialist at Mather Hospital from 2001 to 2005.
Education and Expertise
Reginald H. Jones earned a Bachelor's Degree in Professional, Technical, Business, and Scientific Writing from St. Joseph's University New York. His educational background supports his expertise in technical analysis and report generation, which he applies in his current role at Clever Devices.
Technical Skills and Responsibilities
In his current position, Reginald H. Jones serves as a Subject Matter Expert for transit mobile and web product lines, utilizing Google Maps API. He liaises with third-party vendors and IT providers to enhance remote access security and implement multi-factor authentication. His responsibilities include facilitating system upgrades and ensuring the effective operation of transit services.
Career Progression
Reginald H. Jones has a diverse career history that includes roles at ADP as a Senior Account Services Representative from 2004 to 2008 and as an IT Business & Product Manager at Applied Visions, Inc. for two months in 2017. His extensive experience in various technical and analytical roles has contributed to his current expertise in system analysis and support.