Sarah Harley
About Sarah Harley
Sarah Harley serves as the Technical Assistance Center (TAC) Manager at Clever Devices, where she has worked since 2022. She holds a Master's Degree in Industrial & Systems Engineering from the Rochester Institute of Technology and has accumulated diverse experience in various engineering and technical roles.
Current Role at Clever Devices
Sarah Harley serves as the Technical Assistance Center (TAC) Manager at Clever Devices, a position she has held since 2022. In this role, she oversees the technical support operations, ensuring efficient assistance for clients and enhancing service delivery. Her responsibilities include managing a team of technical support specialists and coordinating with various departments to resolve customer issues effectively.
Previous Experience at Clever Devices
Prior to her current role, Sarah Harley worked at Clever Devices in multiple capacities. She served as a Product Specialist from 2019 to 2022, where she focused on product development and customer engagement. Before that, she was an Associate Project Manager from 2017 to 2019, managing project timelines and deliverables in Woodbury, New York.
Education and Expertise
Sarah Harley earned her Master’s Degree in Industrial & Systems Engineering from the Rochester Institute of Technology, where she studied from 2012 to 2017. This educational background provided her with a strong foundation in engineering principles and systems optimization, which she applies in her professional roles.
Internships and Early Career
Sarah Harley gained valuable experience through various internships early in her career. She was a Summer Intern at Zebra Technologies in 2016, where she worked for three months in Holtsville, New York. Additionally, she held positions as an Industrial Engineering Intern at Arkwin Industries in 2015 and as a Manufacturing Engineering Co-op at Advanced Atomization Technologies, LLC in 2014.
Additional Work Experience
In addition to her roles at Clever Devices and her internships, Sarah Harley has held other positions that contributed to her professional development. She worked as a Sales Associate at Walmart for two months in 2013 and served as a Student Worker for the Department of Defense in 2016 for two months while studying at RIT.