Summer Abdelhamid
About Summer Abdelhamid
Summer Abdelhamid is a Customer Success Manager at Clever Devices, with a background in biology from St. John's University. She has held various roles in customer success and information technology, accumulating diverse experience in the field since 2011.
Work at Clever Devices
Summer Abdelhamid has been serving as a Customer Success Manager at Clever Devices since 2023. In this role, she is responsible for ensuring customer satisfaction and facilitating effective communication between clients and the company. Clever Devices, based in Woodbury, New York, focuses on providing technology solutions for public transportation systems.
Education and Expertise
Summer Abdelhamid earned a Bachelor of Science degree in Biology from St. John's University, where she studied from 2013 to 2017. This educational background provides her with a strong foundation in scientific principles, which may contribute to her analytical skills in customer success management.
Background
Prior to her current position, Summer Abdelhamid worked in various roles that contributed to her expertise in customer service and technology. She served as a Customer Success Manager at Lloyd from 2020 to 2023 and held multiple positions at the same company, including Service Desk Analyst and Service Desk Dispatcher. Her experience also includes working as a Medical Receptionist at ProHEALTH and as a Teaching Assistant at Kumon North America, Inc.
Professional Experience
Summer Abdelhamid's professional journey includes diverse roles in customer service and technology. She worked as a Service Delivery Manager at Red River for four months in 2023. Her earlier experience includes a four-year tenure as an Information Technology Lab Assistant at St. John's University, where she supported students and faculty in technology-related tasks.