John Woodliff Stanley
About John Woodliff Stanley
John Woodliff Stanley is the Manager of Customer Success at Clever Real Estate, where he has worked since 2022. He has a background in sales support and has developed strategic plans to enhance customer lifetime value.
Current Role at Clever Real Estate
John Woodliff Stanley serves as the Manager of Customer Success at Clever Real Estate, a position he has held since 2022. In this role, he focuses on enhancing customer satisfaction and retention. He implements cross-functional processes that involve collaboration with product, engineering, sales operations, and strategic partnerships teams. His efforts are directed towards improving customer success operations and ensuring that clients receive optimal support throughout their engagement with the company.
Previous Experience at Clever Real Estate
Prior to his current role, John worked at Clever Real Estate as a Sales Support Manager from 2021 to 2022. During this time, he was responsible for tracking and reporting Key Performance Indicators (KPIs) to senior leadership on a weekly basis. His contributions included developing strategic quarterly plans aimed at increasing customer lifetime value, which played a significant role in the company's customer engagement strategy.
Fellowship at Venture For America
John was a Fellow at Venture For America from 2021 to 2023. This two-year program provided him with opportunities to gain hands-on experience in entrepreneurship and business development. His involvement in this fellowship allowed him to further develop his skills in customer success and operational management, contributing to his professional growth.
Educational Background at Swarthmore College
John earned his Bachelor of Arts degree in Philosophy, Politics, and Economics (PPE) from Swarthmore College, where he studied from 2017 to 2021. His education provided him with a strong analytical foundation and critical thinking skills, which he applies in his professional roles. During his time at Swarthmore, he also worked as a Night Manager at the Crumb Cafe from 2018 to 2020, gaining valuable management experience.
Internship Experience
In 2018, John completed a two-month internship at Woodstock Farm Sanctuary, where he worked as an Animal Caregiving and Humane Educator Intern. Additionally, he served as a Research Assistant and Project Manager at Swarthmore College and Fudan University in 2020 for three months. These experiences contributed to his diverse skill set and understanding of various operational environments.