Alicia Delgado
About Alicia Delgado
Alicia Delgado is a Customer Service Quality Assurance Analyst at cleverbridge, where she has worked since 2017. She has held various roles within the company, including customer service representative, team leader, and supervisor, contributing to her extensive experience in customer service.
Current Role as Customer Service Quality Assurance Analyst
Alicia Delgado currently serves as a Customer Service Quality Assurance Analyst at cleverbridge. She has held this position since 2017, accumulating seven years of experience in quality assurance within the customer service sector. In this role, she focuses on evaluating and improving customer service interactions to enhance overall service quality.
Career Progression at cleverbridge
Alicia Delgado has a comprehensive career history at cleverbridge, where she has held multiple roles. She began her journey as a Customer Service Representative from 2011 to 2012. Following this, she transitioned to the role of Customer Service Supervisor from 2012 to 2013. Alicia then advanced to the position of Customer Service Team Leader from 2014 to 2017, before assuming her current role as a Customer Service Quality Assurance Analyst.
Educational Background at Duoc UC
Alicia Delgado studied at Duoc UC from 1997 to 2000. Her education during this three-year period provided her with foundational knowledge and skills that have contributed to her professional development in customer service and quality assurance.