Ana Jorge
About Ana Jorge
Ana Jorge is a Senior Manager of Payment Processing at cleverbridge, where she has worked since 2017 in Köln, Germany. She has a background in multilingual communication and has held various roles in payment processing and customer service.
Work at cleverbridge
Ana Jorge has been a key member of cleverbridge since 2013. She initially served as a Payment Specialist until 2017, where she developed expertise in payment processing. Following this role, she took on the position of Customer Service Team Leader from 2017 to 2022. In 2022, she advanced to the role of Senior Manager Payment Processing, where she has continued to contribute to the company's payment operations. Her tenure at cleverbridge spans over a decade, highlighting her commitment and growth within the organization.
Education and Expertise
Ana Jorge holds a Bachelor of Arts (B.A.) in Mehrsprachige Kommunikation from Cologne University of Applied Sciences, which she completed from 2004 to 2007. She also studied at Faculdade de Letras da Universidade de Lisboa, where she focused on Modern Languages and Literature, achieving a Diplom from 1998 to 2003. This educational background has equipped her with strong communication skills and a multilingual proficiency that supports her roles in customer service and payment processing.
Background
Before joining cleverbridge, Ana Jorge worked at Skills 4 Business GmbH from 2008 to 2012. During her time there, she held two positions: Büro Aushilfe and Spanischlehrerin für Auszubildende. These roles provided her with foundational experience in administrative support and language instruction, contributing to her professional development prior to her career at cleverbridge.
Career Progression
Ana Jorge's career has shown a clear trajectory of growth and increased responsibility. Starting as a Payment Specialist at cleverbridge, she transitioned to Customer Service Team Leader and then to Senior Manager Payment Processing. This progression reflects her ability to adapt and excel in various roles within the payment processing domain, demonstrating her expertise and leadership capabilities.