Ayrton Santos
About Ayrton Santos
Ayrton Santos is the Director of Client Success at Cleverbridge, where he has worked in various roles since 2013. He has a background in International Relations and Aviation Management, and has held positions in client success and customer service across multiple companies in Cologne, Germany.
Current Role at Cleverbridge
Ayrton Santos serves as the Director of Client Success at Cleverbridge, a position he has held since 2024. In this role, he is responsible for overseeing client relationships and ensuring customer satisfaction. His tenure at Cleverbridge has been marked by a focus on enhancing client experiences and driving success for the company's customer base.
Previous Experience at Cleverbridge
Prior to his current role, Ayrton Santos held several positions at Cleverbridge. He worked as a Manager of Client Success from 2022 to 2024, and as a Client Success Manager from 2020 to 2021. His career at Cleverbridge began in 2013 as a Customer Service Representative, progressing to roles such as Customer Service Supervisor and Customer Service Team Lead. This extensive experience has contributed to his expertise in client management.
Experience at Other Companies
Before joining Cleverbridge, Ayrton Santos worked at Chapman Freeborn OBC as an OBC Sales Broker from 2018 to 2020. He also served as a Team Leader in Consumer & Guarantee Service at Trusted Shops from 2017 to 2018. These roles provided him with valuable skills in sales and team leadership, further enhancing his capabilities in client success.
Education and Qualifications
Ayrton Santos studied International Relations at FEUC - Faculdade de Economia da Universidade de Coimbra. He also pursued Aviation Management at IU International University of Applied Sciences. His educational background supports his professional roles, equipping him with knowledge relevant to client success and management.