Imen Tedjani
About Imen Tedjani
Imen Tedjani is a Technical Communication & Localisation Manager at Cleverbridge, where she leads a team to create multilingual documentation and marketing materials. She leverages generative AI to improve content processes and enhance customer experiences.
Work at Cleverbridge
Imen Tedjani serves as the Technical Communication & Localisation Manager at Cleverbridge, a position she has held since 2022. In this role, she leads a team of writers and translators responsible for creating documentation, training materials, and marketing assets in multiple languages. Her focus is on optimizing the content lifecycle and enhancing customer experience through the application of generative AI. Prior to her current role, she worked as a Technical Writer from 2020 to 2022 and as a Customer Care Representative from 2019 to 2020, both at Cleverbridge in Cologne, Rhénanie du Nord-Westphalie, Allemagne.
Education and Expertise
Imen Tedjani has a strong educational background in technical communication and languages. She studied at The University of Bonn, where she earned a Master of Arts in Romance Languages, Literatures, and Linguistics from 2015 to 2019. Additionally, she completed a six-month Technical Communication program at Tekom, achieving Technical Communicator Certification in 2020. In 2023, she furthered her education by studying Foundations of Machine Learning, also at The University of Bonn. Her expertise lies in technical communication, localization, and the use of generative AI in content creation.
Background
Imen Tedjani has a diverse professional background that includes roles in customer care and technical writing before advancing to her current managerial position. She began her career at Cleverbridge as a Customer Care Representative, where she gained insights into client needs and service delivery. She transitioned to a Technical Writer role, where she developed her skills in creating technical documentation. Her experiences have shaped her approach to leading teams and managing multilingual content projects.
Achievements
Imen Tedjani holds a Tekom certification in technical communication, which underscores her professional qualifications in the field. Her work in leading a team to produce multilingual documentation and marketing materials demonstrates her commitment to enhancing customer experience. By utilizing generative AI, she optimizes the content lifecycle, contributing to the efficiency and effectiveness of communication strategies within her organization.
Professional Values
Imen Tedjani values collaboration, innovation, and diversity in her professional endeavors. These principles guide her leadership style and influence her approach to team dynamics and project management. Her passion for empowering software and cloud businesses to thrive in the digital economy reflects her commitment to fostering an inclusive and innovative work environment.