Judith Claessen
About Judith Claessen
Judith Claessen is a Client Success Director with a background in Arts and Culture and International Comparative Politics. She has held various roles in client success and e-commerce, including positions at Trusted Shops and Cleverbridge.
Current Role at Cleverbridge
Judith Claessen serves as the Client Success Director at Cleverbridge, a position she has held since 2022. In this role, she focuses on enhancing client relationships and ensuring successful outcomes for clients using Cleverbridge's services. Her experience in client management contributes to the company's commitment to customer satisfaction and retention.
Previous Experience at Cleverbridge
Before becoming Client Success Director, Judith Claessen worked as a Client Success Manager at Cleverbridge from 2021 to 2022. During her nine-month tenure in this role, she was responsible for managing client accounts and supporting their needs, which laid the groundwork for her current position.
Experience at Trusted Shops
Judith Claessen worked as a Key Account Manager for Trusted Shops from 2017 to 2021. Based in the Cologne Area, Germany, she managed key accounts in the Benelux region. Her role involved developing strategies to enhance client engagement and satisfaction.
Educational Background
Judith Claessen holds a Bachelor of Arts in Arts and Culture from Maastricht University, where she studied from 2008 to 2011. She also earned a Master of Science in International Comparative Politics from KU Leuven, studying from 2012 to 2014. Additionally, she completed an Erasmus semester at Tallinn University in 2010. Earlier, she studied Cultuur en Maatschappij at Canisius College from 2002 to 2008.
Ecommerce Management Experience
Prior to her roles in client success, Judith Claessen worked as an Ecommerce Manager at Lifefood Holland from 2015 to 2017. Based in Prague, Czech Republic, she was responsible for overseeing ecommerce operations and strategies, contributing to the growth of the company's online presence.