Abhishek Gupta
About Abhishek Gupta
Abhishek Gupta is the Chief Customer Officer at CleverTap, with over two decades of experience in leading SaaS and Internet businesses. He has held various leadership positions at notable companies, including Trilogy and Sprinklr, and has a strong focus on digital transformation and artificial intelligence.
Current Role at CleverTap
Abhishek Gupta serves as the Chief Customer Officer at CleverTap, a position he has held since 2020. In this role, he is responsible for overseeing customer success initiatives, ensuring that clients derive maximum value from the company's offerings. His focus includes enhancing customer engagement and satisfaction, which are critical for the company's growth in the competitive SaaS landscape.
Previous Experience at Trilogy
Abhishek Gupta has extensive experience at Trilogy, where he held multiple leadership roles from 2007 to 2015. He started as a Manager in the Business Value Group, later becoming the Country Director for India, and subsequently served as Chief Operating Officer for Portfolio Companies. His tenure at Trilogy spanned various functions, contributing to his deep understanding of business operations and strategy.
Education and Expertise
Abhishek Gupta earned a Bachelor of Technology in Computer Science and Engineering from the Indian Institute of Technology (Banaras Hindu University), Varanasi, from 1996 to 2000. He furthered his education with a Master of Business Administration in Strategy and Finance from the Indian Institute of Management Bangalore, completed between 2003 and 2005. His academic background supports his expertise in corporate strategy and operational management.
Leadership Roles and Responsibilities
Throughout his career, Abhishek Gupta has held key leadership roles in various organizations, including Sprinklr and Ignite Technologies. His responsibilities have included P&L management, corporate strategy development, and leading go-to-market teams. He has a proven track record of fostering a performance-driven culture and building high-performing teams, which has been instrumental in driving business success.
Professional Interests and Personal Life
Abhishek Gupta has a strong interest in digital transformation and artificial intelligence, which he integrates into his professional endeavors. Outside of work, he enjoys reading and trekking, activities that reflect his appreciation for knowledge and the outdoors. He resides in Bangalore with his family, balancing his professional commitments with personal interests.