Adarsh Ponnana
About Adarsh Ponnana
Adarsh Ponnana is a Salesforce Administrator Manager with extensive experience in Salesforce operations and development. He has worked in various roles across multiple organizations, demonstrating strong communication skills and expertise in bridging team dynamics.
Work at CleverTap
Adarsh Ponnana currently serves as a Salesforce Administrator - Manager at CleverTap, a role he has held since 2023. His position is based in Bengaluru, Karnataka, India, where he works on-site. In this capacity, he utilizes his expertise in Salesforce Lightning Design and Development to enhance the company's customer engagement platform.
Previous Experience in Salesforce Administration
Before joining CleverTap, Adarsh worked at hireEZ (previously Hiretual) as a Salesforce Administrator and later as a Salesforce Operations Manager. His tenure at hireEZ lasted from 2021 to 2022, during which he developed strong soft skills through regular collaboration with clients. He contributed to the organization for a total of 17 months in Mountain View, California.
Educational Background
Adarsh Ponnana studied at Cleveland State University, where he earned a degree in Management Information Systems from 2018 to 2019. Prior to that, he completed his undergraduate studies in Computer Science at Vidya Vardhaka College of Engineering, Mysore, from 2010 to 2014. His foundational education includes a High School Diploma from Sri Ramakrishna Vidyashala, which he obtained from 2005 to 2010.
Professional Experience in IT
Adarsh has a diverse background in the IT industry, having worked in various roles. He served as a Senior System Engineer at Infosys from 2016 to 2017 and as a System Engineer from 2014 to 2016, both in Mysuru, India. Additionally, he worked as an Associate Consultant at LeedsSource LLC from 2020 to 2021 in Stoughton, Massachusetts, and as a Graduate Assistant at Cleveland State University from 2018 to 2019.
Skills and Expertise
Adarsh possesses strong communication skills and is recognized for being a team player, which facilitates effective collaboration between onshore and offshore teams. He has also served as a scrum master on various occasions, enhancing his ability to manage diverse situations and people. His expertise in Salesforce Lightning Design and Development further supports his role in Salesforce administration.