Disha P.
About Disha P.
Disha P. is a Customer Success Engineer at CleverTap, where she has worked since 2020. She holds a Bachelor of Engineering in Computer Engineering from MCT's Rajiv Gandhi Institute Of Technology and has experience in SEO, Big Data Analytics, and CRM.
Work at CleverTap
Disha P. has been employed at CleverTap as a Customer Success Engineer since 2020. In this role, she focuses on enhancing customer satisfaction and retention through effective relationship management. Her responsibilities include addressing customer inquiries, providing technical support, and implementing solutions that align with customer needs. Disha's work contributes to the overall success of the company by ensuring that clients derive maximum value from CleverTap's products and services.
Education and Expertise
Disha P. earned her Bachelor of Engineering (BE) in Computer Engineering from MCT's Rajiv Gandhi Institute Of Technology, completing her studies from 2016 to 2020. This educational background has equipped her with a strong foundation in technical skills, including proficiency in Python and HTML. Additionally, she possesses expertise in Big Data Analytics and Market Research, which are essential for analyzing customer behavior and developing effective strategies for customer success.
Background in Digital Marketing
Before joining CleverTap, Disha P. served as the Digital Marketing Secretary for the Computer Engineering Students Society (CESS) from 2019 to 2020. In this position, she was responsible for implementing digital marketing strategies aimed at increasing the visibility and engagement of the society's initiatives. Her experience in this role provided her with valuable insights into customer engagement and the importance of effective digital content.
Skills in Customer Relationship Management
Disha P. is proficient in Customer Relationship Management (CRM), emphasizing the importance of building and maintaining strong relationships with customers. Her skills in this area enable her to drive customer satisfaction and retention effectively. By leveraging her technical knowledge and customer-centric approach, she works to ensure that clients receive the support they need to succeed.
Experience in Search Engine Optimization
Disha P. has experience in Search Engine Optimization (SEO), which involves enhancing the visibility and reach of digital content. This expertise allows her to improve customer engagement by ensuring that relevant content is easily discoverable online. Her understanding of SEO principles contributes to her ability to create effective digital marketing strategies.