Hans Stephen Tang
About Hans Stephen Tang
Hans Stephen Tang is a Technical Account Manager with a strong background in both technical support and quality assurance. He holds an MBA and has worked in various roles across Taiwan and Indonesia, demonstrating a progression towards leadership in the tech industry.
Work at CleverTap
Currently, Hans Stephen Tang serves as a Technical Account Manager at CleverTap, a position he has held since 2022. In this role, he leverages his technical expertise and business acumen to manage client accounts effectively. His responsibilities include ensuring customer satisfaction and facilitating the successful implementation of CleverTap's solutions. His experience in technical support and quality assurance contributes to his understanding of client needs and product functionalities.
Education and Expertise
Hans Stephen Tang holds a Master of Business Administration (MBA) from Tamkang University, where he studied Management Science from 2015 to 2017. He also earned a Bachelor's degree in Informatics from Sekolah Tinggi Tekhnik Surabaya (STTS) between 2010 and 2014. This educational background provides him with a strong foundation in both technical and business disciplines, enabling him to bridge the gap between technology and management.
Background
Hans Stephen Tang has a diverse professional background with experience in both technical support and quality assurance roles. He began his career as a QA Engineer at Tranzas Inc in Taipei City, Taiwan, from 2017 to 2019. He then transitioned to a Technical Support Engineer position at CATCHPLAY in Jakarta, Indonesia, from 2019 to 2022. His early experience as a Google Student Ambassador in South East Asia from 2013 to 2014 further enriched his understanding of the tech industry.
Career Progression
Hans Stephen Tang has demonstrated significant career progression, transitioning from engineering roles to a managerial position. His journey includes working as a QA Engineer at CatchPlay from 2016 to 2017, before moving into technical support and account management. This trajectory reflects his growth and adaptability within the tech industry, as he has successfully taken on leadership responsibilities while maintaining a strong technical foundation.
International Work Experience
Hans Stephen Tang possesses international work experience, having worked in both Indonesia and Taiwan. His roles in these countries have provided him with a broad perspective on different markets and customer needs. This experience enhances his ability to manage diverse client accounts and adapt to various business environments, contributing to his effectiveness as a Technical Account Manager.