Karan P.
About Karan P.
Karan P. is a Customer Success professional with extensive experience in analytics and business development. He has worked with notable companies such as Wipro Sight™ and Hinduja Global Solutions Ltd, and currently serves in New York City at CleverTap, focusing on user growth and client retention.
Work at CleverTap
Currently, Karan P. holds a position in Customer Success at CleverTap, where he has been employed since 2019. His role involves managing key accounts in the North America region, with a focus on driving user growth and retention for clients. Karan organizes and conducts quarterly business reviews, product demonstrations, and training sessions for customers, ensuring they are well-informed about new product features and enhancements. He collaborates closely with product and engineering teams to introduce new features and product improvements.
Previous Experience at Wipro Sight™
Karan P. has extensive experience at Wipro Sight™, where he worked in various capacities from 2011 to 2017. He began as a Solution Design specialist in Data Management & Reporting, serving for two years. He then transitioned to a Senior Consultant role in Wipro Analytics for one year. Following this, he took on a Business Development position for another year. His time at Wipro provided him with a solid foundation in analytics and business development.
Experience at Hinduja Global Solutions Ltd
From 2017 to 2019, Karan P. worked as a Senior Consultant at Hinduja Global Solutions Ltd. During his two-year tenure, he applied his expertise in customer engagement and analytics to enhance service delivery and client satisfaction. His role involved liaising between teams to forecast infrastructure or integration requirements for large or complex campaigns, contributing to the overall success of client projects.
Education and Expertise
Karan P. earned his Bachelor’s Degree from SUNY Oneonta, where he studied from 2004 to 2008. His educational background has equipped him with the skills necessary for his roles in customer success and analytics. Karan's expertise spans customer relationship management, data management, and business development, enabling him to effectively support clients and drive growth.