Mayur Dinesh Shrivastav
About Mayur Dinesh Shrivastav
Mayur Dinesh Shrivastav is a Customer Success Manager with a background in customer onboarding and account management. He has worked at several companies, including CallHippo, LeadSquared, and CleverTap, and holds a Bachelor of Engineering in Mechanical Engineering.
Work at CleverTap
Mayur Dinesh Shrivastav has been employed at CleverTap as a Customer Success Manager since 2022. In this role, he focuses on enhancing customer engagement and satisfaction. His responsibilities include developing customer success strategies and ensuring effective communication with clients. He leverages his previous experience to drive customer success initiatives within the organization.
Previous Experience in Customer Success
Before joining CleverTap, Mayur worked at LeadSquared as a Customer Success Manager for two months in 2022. He also served as a Key Account Manager for the Mid Market segment at LeadSquared for four months in 2022. His role involved managing client relationships and developing onboarding processes that contributed to increased sales and revenue.
Education and Expertise
Mayur studied Mechanical Engineering at S.B. Jain Institute of Technology, Management & Research, where he earned a Bachelor of Engineering degree from 2016 to 2020. Prior to that, he attended St. Francis De Sales College, where he studied Mathematics from 2014 to 2016. He completed his early education at St. John's High School, focusing on Science and Mathematics from 2002 to 2014.
Career Background
Mayur's career began with an internship at Ashok Leyland in 2019, where he gained practical experience in the automotive industry. He then transitioned to CallHippo as a Customer Onboarding Specialist in the USA from 2020 to 2021, where he developed skills in customer orientation and communication.