Sachin Shankar Tripathi
About Sachin Shankar Tripathi
Sachin Shankar Tripathi is a Customer Success Manager with over nine years of experience in client service and customer success roles, primarily in the technology and communications sectors. He has progressed from a Client Service Associate to a Senior Client Service Executive and Team Lead at Netcore Solutions, showcasing his expertise in managing client relationships and leading teams.
Current Role at Netcore Solutions
Sachin Shankar Tripathi currently serves as a Senior Client Service Executive and Team Lead at Netcore Solutions. He has held this position since 2016, contributing to the company's client service operations in Bombay, Maharashtra, India. In this role, he manages client relationships and leads teams, leveraging his extensive experience in customer success.
Previous Experience at Tata Communications
Before joining Netcore Solutions, Sachin worked as a Network Engineer at Tata Communications for a duration of six months in 2014. This role provided him with foundational experience in the technology sector, specifically in network management, while he was based in Bombay, Maharashtra, India.
Career Development at Netcore Solutions
Sachin began his career at Netcore Solutions as a Client Service Associate in 2014, where he worked for two years before advancing to his current role. His transition from Client Service Associate to Senior Client Service Executive and Team Lead illustrates his career growth and dedication to the company over the past eight years.
Educational Background
Sachin studied at the Principal L N Welingkar Institute of Management Development and Research from 2015 to 2017, focusing on Marketing and Management. He also attended Uttar Pradesh Technical University, where he earned a degree in Electronics Engineering with a specialization in Communications. His educational background supports his expertise in both technical and management domains.
Expertise in Client Service and Management
With over nine years of experience in client service and customer success roles, Sachin possesses a strong skill set in managing client relationships and leading teams. His expertise is particularly relevant in fast-paced environments within the technology and communications sectors, where he effectively combines his technical knowledge with management skills.