Shambhavi Kishore
About Shambhavi Kishore
Shambhavi Kishore is a Senior Solution Engineer at CleverTap, specializing in aligning customer needs with product offerings. She has a background in presales and technical roles, and is pursuing an MBA in Marketing and Digital Marketing at NMIMS.
Work at CleverTap
Shambhavi Kishore currently serves as a Senior Solution Engineer at CleverTap, a position she has held since 2023. In this role, she works in a hybrid capacity in Bangalore Urban, Karnataka, India. Her responsibilities include collaborating with product management, sales account managers, and customers to ensure that customer needs are effectively aligned with the company's product offerings.
Previous Experience at Sinch
Before joining CleverTap, Shambhavi Kishore worked at Sinch for a total of four years. She held the position of Assistant Manager Presales from 2019 to 2022 and later served as Deputy Manager - Presales from 2022 to 2023. In these roles, she contributed to the presales process, focusing on aligning solutions with customer requirements.
Education and Expertise
Shambhavi Kishore is pursuing a Master of Business Administration (MBA) with a focus on Marketing and Digital Marketing at SVKM's Narsee Monjee Institute of Management Studies (NMIMS), which she began in 2022. She previously earned a Bachelor of Technology (BTech) in Computer Science from ABES Engineering College, where she studied from 2011 to 2015. Her educational background supports her expertise in IT services and digital marketing.
Background in IT Services
Shambhavi Kishore has a solid background in the IT services industry, having worked at NEC Technologies India Pvt Ltd. as a Senior Member of Technical Staff from 2015 to 2019. During her tenure, she was involved in developing solutions and delivering proof of concept demonstrations, showcasing her technical skills and understanding of customer needs.
Skills in Sales and Marketing
Shambhavi Kishore leverages her skills in customer relationship management (CRM), sales strategy, social media marketing, and sales presentations to facilitate successful sales closures. Her experience in presales and solution engineering equips her with the tools necessary to effectively communicate product value to customers.