Sharokh Pournazari
About Sharokh Pournazari
Sharokh Pournazari is a Customer Success Engineer at Clevertap, where he has worked since 2019. He has a background in technical support and application development, with a Master's degree in Data Science from UC San Diego and a Bachelor's degree in Computer Science from California State University, Los Angeles.
Work at CleverTap
Sharokh Pournazari has been employed at CleverTap as a Customer Success Engineer since 2019. In this role, he focuses on ensuring customer satisfaction and optimizing the use of CleverTap's products. His responsibilities include providing technical support, troubleshooting issues, and assisting clients in achieving their business goals through effective use of the platform.
Previous Experience at Los Angeles County
Before joining CleverTap, Sharokh Pournazari worked at Los Angeles County as a Lead Technical Support Analyst from 2015 to 2019. In this position, he was responsible for managing technical support operations and addressing complex issues faced by users. He also held a role as Application Developer II within the Los Angeles County Internal Services Department for a brief period in 2019.
Education and Expertise
Sharokh Pournazari earned a Master's degree in Data Science from UC San Diego, where he studied from 2019 to 2020. Prior to that, he completed a Bachelor's degree in Computer Science at California State University, Los Angeles, from 2013 to 2018. His educational background provides a strong foundation in technical skills and data analysis.
Background
Sharokh Pournazari has a diverse professional background in technical support and application development. His experience spans several years in various roles, primarily within the public sector in Los Angeles, California. This background has equipped him with a comprehensive understanding of customer needs and technical problem-solving.