Shubham Panchal
About Shubham Panchal
Shubham Panchal is a Customer Success Engineer at CleverTap, where he has worked since 2021 in Mumbai, India. He holds a Bachelor of Engineering in Electronics and Telecommunication and has previous experience in social media marketing and cybersecurity.
Work at CleverTap
Shubham Panchal has been employed at CleverTap as a Customer Success Engineer since 2021. He is based in Mumbai, Maharashtra, India. In this role, he focuses on ensuring customer satisfaction and success by leveraging CleverTap's analytics and engagement platform. His responsibilities include assisting clients in maximizing the value of their use of the platform and addressing any technical issues that may arise.
Previous Experience
Prior to his role at CleverTap, Shubham Panchal worked as a Social Media Marketing Intern at Arbitrium - The Power of Choice in 2020 for two months in Delhi, India. He also gained experience as a Cyber Security Student at TeleNetworks Technologies Private Limited for one month in Mumbai, Maharashtra, in the same year. These positions provided him with foundational skills in marketing and cybersecurity.
Education and Expertise
Shubham Panchal studied at K.J. Somaiya Polytechnic, where he earned a Diploma in Industrial Electronics from 2014 to 2017. He furthered his education at Vivekanand Education Society's Institute of Technology, obtaining a Bachelor of Engineering (BE) in Electronics and Telecommunication from 2018 to 2021. His academic background equips him with technical knowledge relevant to his current role.
Background
Shubham Panchal is originally from India and has built a career in technology and customer support. His educational journey in electronics and telecommunication has been complemented by practical experiences in social media marketing and cybersecurity, contributing to his skill set in customer success engineering.