Vikram Sardana
About Vikram Sardana
Vikram Sardana serves as the Vice President of Sales Operations at CleverTap, a position he has held since 2020 in Mumbai, India. He has extensive experience in customer success and sales operations, having previously worked in various roles at CleverTap and other notable companies.
Work at CleverTap
Vikram Sardana has been serving as the Vice President of Sales Operations at CleverTap since 2020. In this role, he is responsible for overseeing sales strategies and operations within the company, contributing to its growth in the Mumbai Area, India. Prior to this position, he held multiple roles at CleverTap, including Vice President of Customer Success from 2019 to 2020 and Head of Customer Success & Global Support from 2017 to 2019. His tenure at CleverTap has spanned several years, showcasing his expertise in customer success and sales operations.
Previous Experience at Wipro
Before joining CleverTap, Vikram Sardana worked at Wipro as a Consultant in the CRM Practice from 2015 to 2017. During his time at Wipro, he focused on customer relationship management solutions, contributing to various projects aimed at enhancing client engagement and operational efficiency. His experience at Wipro provided him with a solid foundation in consulting and CRM practices.
Career Background
Vikram Sardana has a diverse professional background that includes roles in various organizations. He worked at Microsoft as a Partner Services Delivery Manager for Dynamics from 2013 to 2014. Prior to that, he was a Business Manager at CitiusTech from 2010 to 2013 and a Principal Consultant at Direction Software Solutions from 2007 to 2010. His early career included a position as a Business Analyst at Lintas Personal from 2004 to 2007. This varied experience has equipped him with a broad skill set in sales, customer success, and business analysis.
Education and Expertise
While specific educational details are not provided, Vikram Sardana's career trajectory reflects a strong expertise in sales operations, customer success, and CRM solutions. His roles across different companies demonstrate his ability to manage customer relationships and drive operational success. His experience in both consulting and managerial positions highlights his proficiency in strategic planning and execution within the technology sector.