Kaia Timpmann
About Kaia Timpmann
Kaia Timpmann serves as the Chief Operating Officer (COO) at Click & Grow, where she focuses on customer satisfaction and loyalty. With a background in business development and product management, she has held various roles in marketing and management since her education at the University of Tartu.
Current Role at Click & Grow
Kaia Timpmann serves as the Chief Operating Officer (COO) at Click & Grow, a position she has held since 2020. In this role, she focuses on enhancing customer satisfaction and loyalty, which are critical components of the company's operational strategy. Her expertise in business development and product management supports her leadership responsibilities, allowing her to drive initiatives that align with the company's growth objectives.
Previous Experience at Gustav Cafe OÜ
Before joining Click & Grow, Kaia Timpmann worked as the Development Manager at Gustav Cafe OÜ from 2019 to 2020. During her year in this role, she was based in Tartu, Estonia, where she contributed to the café's development strategies. Her experience in this position helped her refine her skills in customer engagement and operational efficiency.
Background in Marketing and Business Finance
Kaia Timpmann began her career as a Marketing Specialist at the University of Tartu, where she worked from 2005 to 2007. This two-year experience provided her with foundational knowledge in marketing strategies. Additionally, she holds a Bachelor’s degree in Marketing and Business Finance, which she obtained from the University of Tartu from 2000 to 2004, and a Master’s degree in Economics, achieved from 2004 to 2010.
Experience at AS Salvest
Kaia Timpmann held the position of Product Group Manager at AS Salvest from 2016 to 2019. In this role, she was responsible for overseeing product development and management, which contributed to her understanding of market dynamics and consumer preferences. Her three years at AS Salvest enhanced her strategic capabilities and prepared her for her current leadership role.
Expertise in Customer Satisfaction and Loyalty
Kaia Timpmann possesses a strong expertise in customer satisfaction and loyalty, which is a key focus in her role as COO at Click & Grow. Her background in marketing and product management has equipped her with the skills necessary to enhance customer experiences and foster long-term relationships with clients. This expertise is integral to her approach in driving the company's operational success.