Chetan Parmar
About Chetan Parmar
Chetan Parmar is a Customer Success Manager at ClickTime, where he has worked since 2021. He has a background in customer success and marketing, with previous roles at Vyond, Seattle University, and other organizations.
Current Role at ClickTime
Chetan Parmar has been serving as a Customer Success Manager at ClickTime since 2021. In this role, he is responsible for managing post-sale activities and ensuring the growth and success of strategic accounts. His focus includes maintaining strong relationships with clients and facilitating their continued success with ClickTime's services.
Previous Experience at Vyond
Before joining ClickTime, Chetan Parmar worked at Vyond as a Senior Customer Success Associate from 2017 to 2021. During his tenure, he played a key role in standardizing processes and coaching the support team. He was responsible for the management and growth of over 50 strategic accounts and took on the role of team lead for resolving larger technical issues within the Customer Support team.
Experience at Seattle University
Chetan Parmar worked as a Resident Assistant in the Housing and Residence Life department at Seattle University from 2014 to 2015. This position involved supporting students in their living environment and contributing to a positive residential experience.
Educational Background
Chetan Parmar earned a Bachelor’s Degree from Seattle University, where he studied Marketing and Management as a double major, with a minor in Entrepreneurship. His studies spanned from 2013 to 2017, providing him with a solid foundation in business principles.
Internship Experience
Chetan Parmar has held several internships that contributed to his professional development. He worked as a Marketing and Social Media Intern at Leading Retirement Solutions from 2016 to 2017 and as a Marketing Intern at Outsource Marketing from 2015 to 2016. These roles provided him with practical experience in marketing strategies and social media management.